5 Platforms All Hospitality Venues Need to Stay Ahead in 2021

For the past two years, pivoting has been the name of the hospitality venue game. However, dealing with abrupt regulation changes to lockdown lifts and implementations makes for rapidly piling expenses. If you’re looking for ways to reduce cost and manual labour, here are the five top platforms your hospitality venue should have.

1. Doodel

The shift to delivery is challenging, even without a pandemic.

But as it turns out, Melbourne-based platform Doodel’s mix of low delivery fees and low commission costs was a great recipe for a fuss-free delivery service platform. Indonesian grocery store Harvest backs this up, since Doodel has allowed them to jump from two to three orders per week to 25-30 daily deliveries even during stage four restrictions.

Now boasting restaurants, cloud kitchens, grocers and even home business operators, Doodel’s user-friendly system has been praised by their happy users and news sources alike.

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2. Convo

Between handling day-to-day operations and orders, digital marketing might not be your top priority; yet it’s a big how-to in attracting and retaining customers, which is where Convo comes in.

Aside from its personalised templates, customised dashboards and automatic optimisations on sales, Convo’s biggest plus is its user-intuitive nature. In fact, that’s how neighbourhood wine bar Wolfe & Molone dialled up their ROI by a whopping 20 times with an effortless Mother’s Day bookings ad.

The best part? With the provided templates and intuitive prompts, they created and published their ad in just a few minutes.

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3. Mr Yum

Uploading your menu is one thing, making it mobile-friendly is another. Luckily, you can now get a made-for-menu platform with Mr Yum’s QR code mobile ordering system.

The platform’s Delivery & Pickup system is especially handy for crowd control, with flexible pre-ordering and ordering windows for you to modify batching times and menu segments according to different hours of the day.

Advanced Batching feature fan, The Crafty Squire’s manager Rachel Vavricek, also dishes on how it makes overwhelming group orders a breeze, as the pub now easily serves 300 meals during peak lunch hours.

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4. Restoke

Behind every Instagrammable meal lies the less glamorous but crucial back-of-house operations. Which is why Restoke is the back-of-house gadget to have, placing spreadsheets, checklists, and invoices all in one platform.

It really ticks all boxes: team checklists, stock invoice scanning and storage features, assigned safety protocols, and it takes the uncertainty out of stocktakes with helpful alerts for stock price changes.

That’s not all. According to event catering services company The Cart Co, the best part of Restoke is how it streamlines, schedules and tracks your supplier orders – all completely stress-free.

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5. Deputy

What do arranging, swapping and scheduling shifts have in common? They take up way more time than you’d like.

Enter Deputy, the all-in-one place for timesheets and team updates. It has smart scheduling and worktime systems for you to update statuses or shifts, verify work hours, and find last-minute replacements in a jiffy.

As owners use it to track or manage shifts, and teams use it to request time off, Deputy gets an accurate hour-by-hour update, which is reflected on the payroll exports.

Because of its seamless integration, Deputy has cut Harper Logistics’ business owner Michael Finch’s payroll processing time to just minutes, nailing the way to keep both his business and team happy.

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